Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 3pm, check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us.

What at the reception opening hours?

Our reception is open 24 hours a day.

Can the hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors.

Does the hotel accept pets?

Only guide dogs are permitted.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Dublin City Inn has a number of rooms to accommodate guests who wish to smoke, please specify your requirements at time of making your reservation.

Does the hotel have internet access?

We offer FREE wi-fi in all guest bedrooms and public areas.

Do your bathrooms have bath or shower?

All bathrooms are en suite with power showers. We have some rooms with bath, please request at time of making your reservation.